Useful Information

Further Health Advice and Support

Local NHS Walk-in Centre

Walk-in centre style facility for self-referring patients with minor injuries and ailments

Litherland Town Hall Health Centre 
off Hatton Hill Road/Field Lane 
Liverpool 
Merseyside 
L21 9JN

Telephone: 0151 475 4667 
Open Monday - Friday 8.00am - 8.00pm 
Weekends and bank holidays 9.00am - 6.00pm

NHS 111

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it is not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

NHS Choices

Visit the NHS Choices website for general medical advice and health tools. www.nhs.uk

Care Quality Commission (CQC)

The purpose of CQC is to make sure health and social care services, including your GP Practice, provide people with safe, effective, compassionate, high quality care and they encourage services to improve.

CQC's role is to monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and they publish what they find, including ratings to help people choose care.

You can contact CQC by email enquiries@cqc.org.uk or you can write to them at;

Care Quality Commission, Citygate, Gallowgate,  Newcastle Upon Tyne, NE1 4PA

For more information you can visit their website www.cqc.org.uk

South Sefton Clinical Commissioning Group

Merton House, Bootle, Merseyside, L20 3DL

Tel: 0151 247 7000

NHS England

PO BOX 16738, Reddtch, B97 9PT

Tel:0300 3112233 Monday - Friday 8am - 8pm

e-mail: england.contactus@nhs.net

If your enquiry is relating to a complaint please quote - fao complaints manager - in the subject line.

Patient Advocacy Service (PALS)

Complaints and PALS manager, Customer Solutions Centre,

Cheshire and Merseyside Commissioning Support Unit

3rd Floor, Bevan House, 65 Stephenson Way, Liverpool, L13 1HN

Healthwatch Sefton

Suite 3b,North Wing, 3rd Floor, Burlington House

Crosby Road North

Waterloo

Liverpool, L22 0LG

Tel: 0800 2061304 or 0151 920 0726 ext 240

e-mail: enquiries@healthwatch.co.uk

 

Parliamentary and Health Service Ombudsman

Millbank Tower

Millbank

London

SW1P 4QD

Tel: 0345 0154033

e-mail: phso.enquiries@ombudsman.org.uk